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Preparation and guidance

Session content overview, learning outcome and objectives

  1. How to navigate through this course

  2. How to use this course

  3. Copyrights

  4. Download: Learning Journals

  5. About us

  6. Content overview

1. Towards a dynamic and multi-faceted approach to understanding culture

Session content overview, learning outcome and objectives

  1. Prelude

    ►  Task: Case "On the way to the cafeteria"

    ►  Task: Case "Exchanging business cards"

    ►  Task: Case "Being a good student"

  2. Introduction

  3. A narrow and an expanded concept of culture

  4. An open versus closed concept of culture

    ►  Task: Being efficient

    ►  Task: Case "Where do you come from?"

    ►  Task: Find your own example

    ►  Task: The 'Fridays for Future' movement

  5. Summary

  6. Learning review

    ►  Task: Case "On the way to the cafeteria" (Reprise)

    ►  Task: Case "Exchanging business cards" (Reprise)

    ►  Task: Case "Being a good student" (Reprise)

  7. Sources, further reading and web links

2. Interculturality and intercultural interactions in a professional and personal context

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Diversity and heterogeneity of lifeworlds

    ►  Task: Changing eating habits

  4. Interculturality and intercultural interactions, the attempt of a definition

    ►  Task: Defining the term 'intercultural encounter'

  5. Intercultural encounters in my social and work environment

    ►  Task: Analyzing an intercultural encounter

    ►  Task: Reflexivity in perception

    ►  Task: My intercultural encounter

  6. The relevance of dealing with intercultural interactions

    ►  Task: Case "Negotiating with Chinese business people"

  7. Summary

  8. Learning review

    ►  Task: Case "Experiences abroad"

  9. Sources, further reading and web links

3. The characteristics of culture, an individual perspective

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Culture and the concept of multi-collectivity

    ►  Task: My collectives

  4. Culture as a repertoire of knowledge

    ►  Task: Culture and knowledge (1)

    ►  Task: Culture and knowledge (2)

    ►  Task: Culture and knowledge (3)

  5. Culture as knowledge learned and passed on

    ►  Task: Teaching and learning

    ►  Task: Socialisation across cultures

    ►  Task: Socialisation at Disneyland

  6. People as products and producers of culture

    ►  Task: Culture scripts – giving a tip

  7. Culture and its link to context

    ►  Task: Culture and context – the job interview

  8. Summary

  9. Learning review

    ►  Task: Biographical reflections

  10. Sources, further reading and web links

4. Culture and social behaviour

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. The link between culture and social behaviour

    ►  Task: At the doctor

    ►  Task: The missing information

  4. How do we want to engage with others?

    ►  Task: My fellow researchers

    ►  Task: Getting to know each other

    ►  Task: Working together?

    ►  Task: Hierarchical versus egalitarian orientation

    ►  Task: What you think and what you say

    ►  Task: A team presentation

    ►  Task: Business deal

    ►  Task: Differences in time orientation

    ►  Task: Getting to know myself and my cultural orientation

  5. My cultural identity profile

    ►  Task: My cultural profile

  6. Bridging cultural differences

    ►  Task: Comparing profiles

    ►  Task: Bridging cultural differences

  7. Summary

  8. Learning review

    ►  Task: Case "To cut a long story short..."

  9. Sources, further reading and web links

5. Communication and the communication process

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Communication, an attempt at a definition

  4. The elements of the communication process

    ►  Task: My personal distance zone

    ►  Task: Accents

    ►  Task: At a hotel reception

    ►  Task: Counting on your fingers

    ►  Task: How miscommunication happens

  5. The transactional model of communication

    ►  Task: The internal audit

  6. Summary

  7. Learning review

    ►  Task: The meeting

  8. Sources, further reading and web links

6. Intercultural communication and the co-creation of meaning

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Culture, communication, and intercultural communication

    ►  Task: My speech communities

  4. Expanding the transactional model of communication

    ►  Task: Exploring my communicative resources and preferences

  5. Managing challenging communication situations

    ►  Task: Active listening

  6. Summary

  7. Learning review

    ►  Task: Case "Waiting for my colleague to be ready"

  8. Sources, further reading and web links

7. Pulling the strings together: Analysing interpersonal encounters by applying a culture-reflexive approach

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Example

  4. Background theories

  5. Quasi-natural worldview

  6. Systemic-constructivist multiplied perspectives

  7. Power-reflexive practice

    ►  Task: White Fragility

  8. Synopsis: three meta-perspectives

  9. Summary

  10. Learning review

    ►  Task: Case "Wearing a headscarf at work"

  11. Sources, further reading and web links

8. Creating a common ground of understanding and a space for interaction

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Culture and interculturality, a quick review

  4. Negotiating culture, the model

  5. Negotiating culture, a step by step approach

    ►  Task: Case "Mario's team"

  6. Intercultural competence, the concept

    ►  Task: My intercultural competence repertoire

  7. Developing a common ground, a case study approach

    ►  Task: Case "Made in Germany (Or India?)"

  8. Summary

  9. Sources, further reading and web links

9. The journey continues

Session content overview, learning outcome and objectives

  1. Prelude

  2. Introduction

  3. Developing intercultural competence

  4. Key areas of intercultural competence and my personal achievements

    ►  Activity: Dealing with opposing views

    ►  Activity: Mastering an unknown situation

    ►  Activity: Case "Not telling the truth"

    ►  Activity: Case "How to tackle a difficult topic in a constructive way

    ►  Activity: Interpreting non-verbal and paraverbal behaviour

    ►  Activity: Interpreting non-verbal and paraverbal behaviour

    ►  Activity: The world upside down

    ►  Activity: Privileges and disadvantages

  5. ... and the journey continues

  6. Sources, further reading and web links

Zuletzt geändert: Samstag, 15. März 2025, 19:24